Accessibility

The EECU Center is committed to ensuring a convenient and pleasant experience is had by all of our guests. 

The EECU Center provides a full range of accommodations for guests with accessible needs. If you have a request that you do not see address below, or would like to speak to our staff, please call insert number here.

Accessible parking is available in all of the EECU Center parking lots. Download the EECU Center parking map. The number of accessible parking for each lot is outlined below:

• Washington Street Garage – 16
• P21 – 9
• P22 – 2
• P23 – 4
• P24 – 2
• P25 – 3
• P28 – 26
• P29 – 4
• P30 – 7
• P31 – 2
• P34 – 13
• P35 – 2
• P41 – 23
• P42 – 8

Seating for guests with accessibility needs and guests in wheelchairs is available on all levels of the arena. Accessible seating is available for purchase at the Tarleton State Ticket Office, by calling insert number here or online at www.tarletonstatetickets.com. When ordering tickets to accommodate an accessibility issue, it is important to indicate that you require accessible seating so we can properly assist you.

Accessible seating platforms are available in sections 101, 103, 104, 106, 107, 109, 110, 112, 113, 115, 116 & 118. When floor seating is in use, accessible seating will be available there as well. 

The EECU Center reserves the right to address fraudulent purchases or requests for accessible seatsfol. ADA ticket fraud includes, but is not limited to, misrepresentation of a disability. EECU Center management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation or revocation of tickets, ejection or forfeiture of payment on your seats. 

All concession stands are equipped with an accessible service counter. Concessions staff will make necessary adjustments in selling procedures to accommodate the accessible needs of our guests as well as assist in comprehending the menu. 

To increase efficiency with concession sales and enhance the customer experience, the EECU Center is a cashless facility and will only accept credit/debit cards, phone payment apps, and prepaid debit cards. 

Elevators are available at both public entrances. These elevators access the main concourse of the facility, providing direct access to ADA platforms. 

Should you require special assistance in reaching your seat, please contact us in advance or see any EECU Center staff member during the event.

EECU Center staff have been properly trained in emergency evacuation procedures to ensure the safe evacuation of all patrons, including those guests with disabilities, in the case of an emergency. Pay close attention to instructions from EECU Center staff. 

All restroom facilities at the EECU Center are designed to accommodate patrons with accessible needs. 

Animals or pets of any kind are prohibited in the EECU Center with the exception of trained service animals and service animals in training for guests with disabilities. Service animals must rest in the seating area of the individual with a disability, rather than the aisle. 

For further information regarding service animal policies, please see Tarleton State SAP.

Accessible seating platforms are available throughout the venue. These platforms vary in size, and can accommodate accessible guests and 1 companion per space. Platform seating is available for purchase for all ticketed events, and is available on a first-come, first-served basis for non-ticketed events. 

Accessible seating is reserved exclusively for patrons with accessible needs and their companion. Patrons purchasing accessible seating may purchase one (1) accessible seat and 1 companion seat adjacent to the accessible seat. Depending on availability, seats for additional guests will be located as close as possible to the accessible seat. 

For additional questions, please reach out at eecucenter@tarleton.edu.

Guests who require additional assistance because of a limitation in mobility can request a wheelchair transport from the entry doors of the EECU Center to their seating location upon arrival. 

A member of our Guest Services team will escort guests to their sea. This service is available on a first come, first served basis and may be requested from any team member at the entry doors. 

Please note that assistance is only available at the entry doors and within the facility. Assistance is not available to/from the parking lots or other locations outside of the facility. 

Wheelchairs cannot be left with guests during the event. 

If you have questions or require more information, please contact eecucenter@tarleton.edu.